Returns & Refunds
- How can I return an item that does not suit me?
- How long do I have to return my order?
- Can I exchange a product?
- Which items are not returned?
- How do I return a pair of shoes?
- What should I do if I have received a damaged or faulty item?
- What about return shipping costs?
- From which countries are returns free?
- No UPS/Mondial Relay point near me. What should I do?
- The return label does not download, what can I do?
- Why should I keep a receipt for the return shipment?
- Why is my return marked as "non-compliant"?
- How will I be refunded?
- When will I get my money back?