You must check the contents of your parcel before leaving the depot.
It is your responsibility not to leave the depot with an empty parcel. You must report the problem before leaving and refuse the parcel at that time.
If you accept an empty parcel at the relay point, no refund will be made.
If the parcel is left in your letterbox without a signature, do not throw away the packaging, take photos and send us the information using the contact form.